Part Time Customer Service Representative:
We are seeking outgoing, personable, and customer-focused Customer Service Representatives to join our growing team.
- Promptly greet and provide professional service to our customers
- Process incoming and outgoing orders
- Tag and scan incoming garments for tracking throughout the cleaning process
- Assemble and package completed orders
- Answer client-related inquiries via phone and in-person
Requirements:
- Must have reliable transportation
- Enjoy working with people
- Detail-oriented
- Must be able to lift up to 20 pounds
- Customer service and cashier experience are not required, but a plus
Here are some of the benefits you’ll enjoy as part of our team:
- Flexible Work Schedule
- Dry Cleaning Discount off of personal services
- Closed Sundays: we believe Sundays are a day to spend with your family and friends
- Paid Training: we provide all necessary onsite training to ensure you become a successful part of our company
Presser:
The purpose of this role will be to produce quality, finished garments by pressing to remove wrinkles, flatten seams and creases.
Essential Functions:
- Press all given garments and materials received from Spotter/Plant Manager
- Maintain and operate machinery in accordance with Safety Standards
- Clean workstations and surrounding work areas
- Any other duties as defined by management
Performance Measurements:
- Process established minimum number of pieces per hour
- All work is performed in a neat, timely manner
- All machine malfunctions are reported to management in a timely fashion
- Work station maintained in accordance with company standards
- Garments or materials that have not been cleaned to company standards are returned to plant manager prior to pressing
- Ability to finish garments and materials in accordance with company standards of quality
- Ability to recognize and correct finishing problems (ex. double creases in pants)
- Good working relations exist with company personnel and management. Assistance is provided as needed and management remains appropriately informed
Qualifications:
- Education/Certification:
Less than High School Diploma or equivalent
- Required Knowledge:
Basic understanding of fabric care
- Experience Required:
Ideally one month manufacturing or related experience or training
- Skills/Abilities:
Ability to comprehend and follow instructions, attentive to details, ability to read/recognize instruction tags, clear communications and able to assist and support others
Physical Activities and Requirements of This Position:
- Finger Dexterity:
Using primarily just the fingers to make various movements such as picking up small objects, pinching fingers together, gripping handles of various sizes
- Talking:
Especially where one must frequently convey details, instructions or ideas accurately, loudly or quickly
- Average Hearing:
Able to hear average or normal conversations and receive ordinary information
- Repetitive Motions:
Movements frequently and regularly required using the wrists, hands, and/or fingers
- Average Visual Abilities:
Average, normal (20/20), visual acuity necessary to inspect garments or materials, products, or operate machinery
- Physical Strength:
Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally list and/or move up to 50 pounds
Working Conditions:
- Shop Environment:
Exposure to heat and/or steam regularly. Noise level in work environment is usually moderate